At Xcel Healthcare Providers, we understand that choosing the right home care partner is an important decision. We’ve answered some of the most common questions to help you feel confident and informed every step of the way.
1. What services do you offer?
We offer homemaking, personal care, skilled nursing, physical therapy, occupational therapy, CPR/First Aid training, and BCI fingerprinting.
2. How do I know which services are right for my loved one?
Our team will conduct a personalized assessment to understand your needs and recommend the right care plan.
3. Are your caregivers trained and certified?
Yes, all our caregivers are carefully screened, trained, and certified to ensure safe and professional care.
4. Do you accept insurance or Medicaid?
Yes, we accept several payment options, including Medicaid and certain insurances. Contact us to verify your coverage.
5. Can care be adjusted if our needs change?
Absolutely. We regularly review and update care plans to match evolving needs.
6. Is there a minimum number of hours required for care?
We offer flexible scheduling, including short-term and long-term care, based on what works best for you.
7. How quickly can services begin?
In many cases, services can begin as soon as possible after the initial assessment and paperwork.
Still Have Questions?
We’re here to help! If you didn’t see your question above, feel free to contact us—we’re happy to provide the answers and support you need.